Frequently asked questions

Do I need any special hardware or software?

No. Everything happens in Lumavo, from your browser.

Do I need to know how to edit video?

No. Editing is automatic. The Studio is still available if you want to fine-tune.

Can I use my own voice?

Yes. Import 30 to 60 seconds of audio to clone it, then reuse it across all your scripts.

In which languages?

Lumavo automatically detects the language of your text and offers an interface in 14 languages.

How do credits work?

Each generation consumes credits according to what it uses. You get free credits when you sign up, then you top up with a pack or a subscription. See Credits & subscription.

How long does it take to generate a video?

It depends on the length and type of content. Once started, generation goes through a queue: its progress is visible at the top of the screen. You can leave the page, the work continues.

Why is my video "pending"?

Generations are processed in order. "Pending" means it's in the queue and will start automatically. The queue indicator (at the top) shows its progress.

Can I sign in with Google or Apple?

Yes. Social sign-in creates your account the first time and signs you back in afterwards, with no password to remember. See Account & sign-in.

Does my data belong to me?

Yes. Your scripts and creations belong to you. See the Privacy policy.

A feature is unavailable, why?

Some features roll out gradually. See Feature availability.

Another question?

Ask the Lumavo assistant, or write to us: see Help & contact.

See also